Post by Ismail AbdulAzeez on Aug 19, 2021 20:56:39 GMT 1
Is DHGate Safe To Import Your Products From? And Why It Has A Bad Reputation For Quality.
Recall that we started a series on DHGate in our last article on major and mini importation. In the article we were trying to find out whether you should buy or not buy from DHGate marketplace platform in China.
In this article we are going to continue with our investigation or review if you choose to call it that.
Is it safe to import your products from DHGate platform? And also we want to find out why importers had given it a bad name or reputation for poor quality of products.
Remember that we told you that DHGate is simply a marketplace in China where business people worldwide visit to shop for their needs just like AliExpress and the rest of ecommerce websites.
They do not have their own products, so it is wrong to say that their products are bad, rather you can say that some of the sellers on their platform sell bad or substandard products.
First off, contrary to numerous negative reviews on DHGate, buying from the platform is very safe. The reason is that the platform has a very strong “Returns & Refund Guarantee”.
When you purchase a product from DHGate platform, and you find that is not as described on their website, DHGate will step in and do everything possible to resolve the dispute.
Remember that we told you that DHGate does not have its own products; rather it is just a marketplace where sellers come to sell their products to buyers worldwide.
Therefore, when there is a disagreement as there is meant to be in a market where there is a mixed multitude, DHGate will step in to settle the dispute.
If the dispute cannot be resolved, and it happens that DHGate rules in your favour, DHGate will refund your money to you.
It may interest you to note that DHGate provides a “Buyer Protection” Program which acts as an escrow service.
What is escrow service?
An escrow service is a financial and legal agreement designed to protect buyers and sellers in a transaction usually for a fee.
An independent third party holds payment until everyone fulfills their responsibilities in the transaction.
With escrow payment, the seller will only receive the funds when the buyer has received and accepted the products or services that are part of the transaction.
On the DHGate platform, the seller knows that he will receive his money because DHGate holds the money in an escrow account for them when the products are delivered successfully.
DHGate will hold the funds for your purchase as a buyer until when your order is completely received and confirmed.
Immediately you confirm the delivery and satisfaction of your goods, it is only then that DHGate will release the payment to the seller.
This buyer protection program is highly important as it takes away fraud out of the equation in the business. It is not possible to defraud any buyer unless the buyer decides to act out of the laid down rules governing the transactions.
In the event of a dispute, DHGate will freeze the account of the seller pending when all issues concerning the dispute has been completely sorted out and discharged.
I can tell that it is completely safe to buy from DHGate because of the following:
DHGate tracks your shipment for you and verifies that it was delivered
DHGate will help you resolve any product quality dispute to your satisfaction
Sellers will not be paid until you accept the products sent to you as being what you ordered.
But remember that all the above mentioned protections and programs can only be effective if you conduct your transactions through the official channels of DHGate.
Always stay with us as we continue to bring quality trainings and business strategies to all our forum members.
Recall that we started a series on DHGate in our last article on major and mini importation. In the article we were trying to find out whether you should buy or not buy from DHGate marketplace platform in China.
In this article we are going to continue with our investigation or review if you choose to call it that.
Is it safe to import your products from DHGate platform? And also we want to find out why importers had given it a bad name or reputation for poor quality of products.
Remember that we told you that DHGate is simply a marketplace in China where business people worldwide visit to shop for their needs just like AliExpress and the rest of ecommerce websites.
They do not have their own products, so it is wrong to say that their products are bad, rather you can say that some of the sellers on their platform sell bad or substandard products.
First off, contrary to numerous negative reviews on DHGate, buying from the platform is very safe. The reason is that the platform has a very strong “Returns & Refund Guarantee”.
When you purchase a product from DHGate platform, and you find that is not as described on their website, DHGate will step in and do everything possible to resolve the dispute.
Remember that we told you that DHGate does not have its own products; rather it is just a marketplace where sellers come to sell their products to buyers worldwide.
Therefore, when there is a disagreement as there is meant to be in a market where there is a mixed multitude, DHGate will step in to settle the dispute.
If the dispute cannot be resolved, and it happens that DHGate rules in your favour, DHGate will refund your money to you.
It may interest you to note that DHGate provides a “Buyer Protection” Program which acts as an escrow service.
What is escrow service?
An escrow service is a financial and legal agreement designed to protect buyers and sellers in a transaction usually for a fee.
An independent third party holds payment until everyone fulfills their responsibilities in the transaction.
With escrow payment, the seller will only receive the funds when the buyer has received and accepted the products or services that are part of the transaction.
On the DHGate platform, the seller knows that he will receive his money because DHGate holds the money in an escrow account for them when the products are delivered successfully.
DHGate will hold the funds for your purchase as a buyer until when your order is completely received and confirmed.
Immediately you confirm the delivery and satisfaction of your goods, it is only then that DHGate will release the payment to the seller.
This buyer protection program is highly important as it takes away fraud out of the equation in the business. It is not possible to defraud any buyer unless the buyer decides to act out of the laid down rules governing the transactions.
In the event of a dispute, DHGate will freeze the account of the seller pending when all issues concerning the dispute has been completely sorted out and discharged.
I can tell that it is completely safe to buy from DHGate because of the following:
DHGate tracks your shipment for you and verifies that it was delivered
DHGate will help you resolve any product quality dispute to your satisfaction
Sellers will not be paid until you accept the products sent to you as being what you ordered.
But remember that all the above mentioned protections and programs can only be effective if you conduct your transactions through the official channels of DHGate.
Always stay with us as we continue to bring quality trainings and business strategies to all our forum members.