Post by Ismail AbdulAzeez on Aug 19, 2021 20:43:36 GMT 1
How To Evaluate The Profile Of A Seller On DHGate E-commerce Platform As A Mini-Importer
We have of recent been discussing whether it is safe to buy from DHGate ecommerce platform as an importer and if it is a legitimate company in China.
We found out that the ecommerce platform is legitimate and also secure for any importer wishing to do business with the company.
But we also agreed that some sellers deceive importers by fraudulently selling substandard products to them as if they are good materials.
These fraudulent acts have given the platform a bad name and image. But in most cases these suppliers act on their own and are never aided or supported by DHGate Company.
The company has put in place great buyer-protection policies and protocols to checkmate fraudulent sellers and protect the integrity of the ecommerce platform. But if an importer or buyer fails to use the inbuilt buyer-protection program, he or she will be left to sort things out without the support of the company in case a dispute arises in the course of their transaction.
In this article we are going to see how to evaluate a seller on DHGate platform. It is important that you are able to evaluate a seller through his profile on the website.
On a seller’s profile, you have to pay attention to three (3) important areas. You can find the seller’s profile on the left hand corner of the seller’s product page.
Different people have different ways of evaluating a seller’s profile depending on what they are looking for about the seller.
I always like buying from sellers with following yardsticks:
The seller has been in the business continuously for between 2-3 years. This kind of assures me that he is not hit and run seller.
Product quality: must be above average. I will definitely be reluctant to buy from a seller with a product quality less that above average no matter what other parameters indicate.
More than 95% positive feedback. Feedback is very important too, having a high level of positive feedback is necessary for me to confidently patronize the seller
Customer Service must be above average. If you have ever encountered bad customer service when dealing with far distance business you will understand what I am saying.
You have to make it a point of duty to always carefully read the negative reviews on products before buying them from any ecommerce website not only DHGate platform.
These negative reviews tell you what the people who had bought and used the product in the past experienced.
I once bought a power bank from an online ecommerce platform (not DHGate), and the product description was that the power bank can charge laptops. I quickly placed an order because I was interested in having solution to power problems.
Alas, when the product arrived it could not even charge ordinary phone. I quickly sent in a very negative review and warned people never to touch the product as it was a deception of the highest order.
The seller cried to high heavens but I never bordered as he was a big risk to online buyers. I advised him to go and remake the product and show the public that he has changed from his deceptive ways.
Another thing you should pay attention to is the seller’s website home page. You are dealing with business based on what the seller has displayed on his website; the website is therefore his store front. Therefore, if the home page is badly crafted, then be careful as you may be dealing with small time sellers on DHGate platform.
If you are a serious business owner who knows that your storefront is your website, you should be able to put it in order so that customers will know that you are serious.
Another important point you should look at on the seller’s store is the “Store Categories”.
When you visit their categories section of the store, try and see whether the seller listed all kinds of products in there or he specializes on a particular niche.
In most cases if the seller had listed all kinds of random products, it can mean that he just buys whatever junk he finds at very cheap rates and dumps them on the store.
We still have to reveal to you on how to do business on DHGate without being scammed or buying junk on the platform.
Stay with us for more.
We have of recent been discussing whether it is safe to buy from DHGate ecommerce platform as an importer and if it is a legitimate company in China.
We found out that the ecommerce platform is legitimate and also secure for any importer wishing to do business with the company.
But we also agreed that some sellers deceive importers by fraudulently selling substandard products to them as if they are good materials.
These fraudulent acts have given the platform a bad name and image. But in most cases these suppliers act on their own and are never aided or supported by DHGate Company.
The company has put in place great buyer-protection policies and protocols to checkmate fraudulent sellers and protect the integrity of the ecommerce platform. But if an importer or buyer fails to use the inbuilt buyer-protection program, he or she will be left to sort things out without the support of the company in case a dispute arises in the course of their transaction.
In this article we are going to see how to evaluate a seller on DHGate platform. It is important that you are able to evaluate a seller through his profile on the website.
On a seller’s profile, you have to pay attention to three (3) important areas. You can find the seller’s profile on the left hand corner of the seller’s product page.
Different people have different ways of evaluating a seller’s profile depending on what they are looking for about the seller.
I always like buying from sellers with following yardsticks:
The seller has been in the business continuously for between 2-3 years. This kind of assures me that he is not hit and run seller.
Product quality: must be above average. I will definitely be reluctant to buy from a seller with a product quality less that above average no matter what other parameters indicate.
More than 95% positive feedback. Feedback is very important too, having a high level of positive feedback is necessary for me to confidently patronize the seller
Customer Service must be above average. If you have ever encountered bad customer service when dealing with far distance business you will understand what I am saying.
You have to make it a point of duty to always carefully read the negative reviews on products before buying them from any ecommerce website not only DHGate platform.
These negative reviews tell you what the people who had bought and used the product in the past experienced.
I once bought a power bank from an online ecommerce platform (not DHGate), and the product description was that the power bank can charge laptops. I quickly placed an order because I was interested in having solution to power problems.
Alas, when the product arrived it could not even charge ordinary phone. I quickly sent in a very negative review and warned people never to touch the product as it was a deception of the highest order.
The seller cried to high heavens but I never bordered as he was a big risk to online buyers. I advised him to go and remake the product and show the public that he has changed from his deceptive ways.
Another thing you should pay attention to is the seller’s website home page. You are dealing with business based on what the seller has displayed on his website; the website is therefore his store front. Therefore, if the home page is badly crafted, then be careful as you may be dealing with small time sellers on DHGate platform.
If you are a serious business owner who knows that your storefront is your website, you should be able to put it in order so that customers will know that you are serious.
Another important point you should look at on the seller’s store is the “Store Categories”.
When you visit their categories section of the store, try and see whether the seller listed all kinds of products in there or he specializes on a particular niche.
In most cases if the seller had listed all kinds of random products, it can mean that he just buys whatever junk he finds at very cheap rates and dumps them on the store.
We still have to reveal to you on how to do business on DHGate without being scammed or buying junk on the platform.
Stay with us for more.